Operations Support Officer

Bank of Us

Are you our new Operations Support Officer?

To join our tribe as our new Operations Support Officer, you’ll be a pro-active, results-driven team player with a keen interest to learn just how a bank works behind the scenes.  Your passion and drive for what you do, along with your stellar prioritisation skills mean that you’re always on the ball, ready to help where and when it’s needed most, ensuring your customer’s expectations are exceeded every time.

You’re not just a processor, you’re a process improver, continually looking out for opportunities to improve the way you work, further delighting your customers along the way.

Most importantly you’ll be a consistent high performer who Lives it, Loves it and Owns it in-line with our organisational values and behaviours.

What you’ll be doing

In this permanent full-time role, you’ll use your customer-centric approach to ensure timely and accurate delivery of our key operations functions including core banking system support, card and payments management, facilities management and lots more.

With no two days being the same, your work day could see you assessing fraud activity, processing payments, delivering start/end of day processing, assisting our stores in troubleshooting and correcting issues, preparing reports, arranging building maintenance, liaising with suppliers, the list goes on!

As you’re the go-to person when our people need help, it’s important that you have a positive can-do attitude and are comfortable in using contemporary IT systems and processes.

What’s in it for you?

Unique opportunity to share your banking knowledge in a values-based customer owned Tasmanian financial institution.

  • Great working environment with a positive organisational culture where your contributions are recognised and rewarded.
  • You’ll be based at our Corporate Office in central Devonport.
  • Permanent full-time role with a work/life balance philosophy and access to a great range of Work Perks.

Click here to download the Position Description 

To apply for this job please visit bankofus.com.au.

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